Course curriculum

  • 1

    Welcome to the Team!

    • NDA
    • What To Expect
    • Let's take a look at the history of Legends
    • Legends Boxing Core Values
    • Belong
    • Real
    • Results
    • Core Focus + Core Values
    • Core Values Quiz
  • 2

    Getting Started

    • Getting Started
    • How to Be a Rockstar Gym Manager
    • Bi-Monthly Team Meeting
  • 3

    Building the Tribe

    • Lead Flow Automation PDF
    • Paid In Full + Class Pass Info
    • Managing Leads + Scheduling Trials Intro
    • Referral Types -- RECORD EVERY TIME!
    • The New Lead Playbook
    • Overcoming Objections Playbook
    • New Member Onboarding Checklist
    • New Member Onboarding Checklist Breakdown
  • 4

    Serve + Maintain the Tribe

    • Cancel/Freeze Policies
    • Member Transfer Policies
    • Past Due Communications
    • Member Retention
    • Tracking 7 in 90
    • Retention Bootcamp: 7 in 90 + Member Events
    • Member Referral Program
    • Managing MyGoogle Business Listing
    • Member Retention Quiz
  • 5

    What's Next...

    • The Ops Manual -- Your Best Friend!
    • How to Be a Rockstar Gym Manager - Again
    • CPR + First Aid
    • Next Steps — More Training